Cookies

 

Cookies are small text files stored on your device when you access most websites on the internet or open certain emails. Among other things, cookies allow a website to recognise your device and remember if you've been to the website before. Examples of information collected by cookies include your browser type and the address of the website from which you arrived at our website, as well as IP address and clickstream behaviour (that is the pages you view and the links you click).

 

We use the term cookie to refer to cookies and technologies that perform a similar function to cookies (e.g. tags, pixels, web beacons, etc.). Cookies can be read by the originating website on each subsequent visit and by any other website that recognises the cookie.

 

Our website (the “Site”) uses cookies in order to make the Site easier to use, to support a better user experience, including the provision of information and functionality to you, as well as to provide us with information about how the Site is used so that we can make sure it is as up-to-date, relevant and error-free as possible.

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1.1 cookies on our site

We use cookies to personalise your experience when you visit the Site, uniquely identify your computer for security purposes, and enable us and our third-party service providers to serve ads on our behalf across the internet.

 

 

1.2 How to turn off the cookies

 

We have set that there will be a permanent ‘Cookie setting’ button at the bottom left of each page, click on it and you can open our cookie setting interface to adjust the options. And you can choose to restrict or block cookies through your browser settings at any time.

 

However, please be aware that restricting or blocking cookies set on the Site may impact the functionality or performance of the Site or prevent you from using certain services provided through the Site. It will also affect our ability to update the Site to cater for user preferences and improve performance.

Privacy

 

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BASETBL respects your privacy; this Privacy Notice describes our current privacy practices with respect to the collection and use of your personal information, and your choices with respect to our use and collection thereof. This statement applies to information we obtain from and about individuals interacting with BASETBL websites,  social media sites, microsites or other digital properties (collectively, the “Site” unless otherwise noted), and products and services.

 

By using the Site, or sharing your information with us, you accept the privacy practices described in this Privacy Notice.

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2. Sources of Personal Information

 

 

As you interact with BASETBL, we may collect information about you from the following sources:

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2.1

 

Directly from you, such as:

by filling in forms, including those on the Site

when you carry out transactions with us

when you communicate with us (including by email and text)

when you use our products and services

if you make a warranty claim regarding our products

if you report a problem with our products or services

 

2.2

 

From technology when you visit our Site.

 

2.3

 

From third parties or public sources, such as:

Dealers and resellers

Service providers

Data brokers/resellers of data

Business partners

Advertising networks

Social media platforms and networks

Public websites, government entities that maintain public records, or information that you submit to a public forum

We may combine information that we receive from the sources described in this Notice, including third-party sources and public sources, and use or disclose it for the purposes described below.

 

3. What Information Do We Collect and/or Receive?

 

 

The information we collect from you varies, depending on the way you use our Site or interact with us. The information may include:

 

3.1

 

Identifiers, such as name, shipping/billing address, telephone number, email address, IP address; browser type and language; operating system; domain server; type of computer or device.

 

3.2

 

Commercial information, including records of products or services purchased, obtained or considered; marketing preferences; customer feedback; and information regarding your Smart Furnishing preferences (e.g. desk height), and other purchasing or consuming histories or tendencies on our site.

 

3.3

 

Geolocation data.

 

3.4

 

Audio or electronic information, such as recording calls made to our customer service centres.

 

3.5

 

Inferences drawn from any of the information above used to create a profile about our customers.

 

4. How Do We Use Your Information?

 

 

We use the information identified above for the following business purposes:

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4.1

 

For our own internal business purposes, such as maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, and performing analytics.

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4.2

 

Internal research for research, development and product improvement.

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4.3

 

Verifying or maintaining the quality or safety of a service or product and to improve, upgrade or enhance the service or product.

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4.4

 

Auditing related to a current interaction with the consumer and concurrent transactions.

 

4.5

 

For Legal, safety and security reasons.

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4.6

 

For marketing or advertising.

 

4.7

 

For services of third parties that you authorise.

 

5. With Whom Do We Share Your Information?

 

 

We may share information collected about you with the following entities or in the following situations:

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5.1

 

Service providers. We may share your information with service providers to perform functions and services on our behalf, to deliver our products or services, and/or to conduct our business, such as product delivery services, payment processors, data hosting and storage providers, customer service, marketing, and data analytics service providers.

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5.2

 

Professional advisors. We may share your information with our accountants, lawyers and other professional advisors that assist us in carrying out our business activities.

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5.3

 

For Legal, safety and security reasons. We may disclose information to others (including law enforcement, public authorities and regulatory bodies) if we are required to do so by law, or whenever we believe that disclosing such information is necessary or advisable to protect and defend our rights, property, or the safety of us or others. Note that we may be required to disclose an individual’s personal information in response to a lawful request by public authorities (such as a court order), including to meet national security or law enforcement requirements.

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5.4

 

With select partners and digital advertising networks for targeted marketing. We may share personal information that we hold about you with non-affiliated third parties (select partners and digital advertising networks) for marketing of similar products or services.

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5.5

 

Consent. We may share personal information that we hold about you with your consent or at your direction with non-affiliated third parties.

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6. Your Access and Choices About Your Information

 

You can access and update most of your account information on our Site by logging into your account.

You may opt out of receiving certain future email communications from us by clicking on the unsubscribe link at the bottom of emails you receive from us. We will use commercially reasonable efforts to process such requests in a timely manner. You cannot opt out of receiving transactional emails or communications related to your account with us. You may also contact us using the email address provided in this Privacy Notice.

 

7. Security and Retention

 

We use reasonable physical, technical and administrative security measures to protect the confidentiality and security of your personal information,  and any information you provide is properly collected on pages secured with SSL technology. However, since the Internet is not a 100% secure environment and no security system or measures are impenetrable, we cannot guarantee the security of any information you transmit to us. We strongly advise you not to communicate any confidential information through email to us or otherwise through this Site. We retain personal information only for as long as necessary to fulfil the stated purposes for which the personal information was collected or otherwise processed and thereafter only for legitimate purposes or legal requirements.

 

8. Children’s Privacy

 

The Site is not directed or targeted towards, nor intended for use by, persons under the age of 16. If you are not at least 16 years of age, do not access, use or register on the Site. We do not knowingly collect, use, share or sell Personal Information from persons under the age of 16. If you believe we have done so in error, please notify us and we will terminate and delete your account and all information contained therein.

 

9. Open-standard authorisation and Third-party Websites

 

9.1 Open-standard authorisation and similar technology (OAuth)

With your permission, in addition to the uses of or access to your Personal Information discussed in this Notice, third-party applications and services may access your personal information using OAuth if you choose to log into our Site using your log-in information from those third-party applications. We may also use OAuth to allow us to share information about you that is stored by us without sharing your security credentials.

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9.2 Third-party Websites

We are not responsible for the practices employed by Third-party websitesor services linked to or from our Site, including the information or content contained in such websites or services, and this Privacy Notice does not apply to them. Privacy policies on such linked websites may be different from our Privacy Notice. Your browsing and interaction with any third-party website or service, including those that have a link on our Site, are subject to that third party’s own rules and privacy policies. You access such linked websites at your own risk. You should always read the privacy notice of a linked website before disclosing any of your information on such website.

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10. Cookies and Other Tracking Technologies

 

We use cookies, web beacons and other technologies to receive and store certain types of information whenever you interact with the Site through your computer or mobile device. Cookies are small text files stored on your device when you access most websites on the internet or open certain emails. Cookies allow a website to remember information about you, such as your user preferences, unique identifiers and other information. More specifically, we use cookies to personalise your experience when you visit the Site, uniquely identify your computer for security purposes and enable us and our third-party service providers to serve ads on our behalf across the internet.

 

Get more information about how we use automatic data collection tools, such as cookies and widgets, and how to update your choices in relation to their use.